The healthcare continuum has been undergoing a lot of changes recently owing to the advancement in technology. The steady stream of new devices in the healthcare market has also led us to believe that technology will bring all the improvements we’ll ever need in healthcare. The reality is much more complicated than that.
The basic fundamental objective that drives any market is the identification of gaps in the way its services and solutions are delivered and how to fill the gaps. The same is with healthcare. More often, there is a need to figure out the various underlying issues in the delivery of healthcare and figuring out ways to fill those voids.
Kevin Quinn, senior vice president of sales and account management, AMC Health, says, “Technology is a tool that should be used to enhance the experience of both patients and clinicians.” In other words, technology must be used to alleviate the gaps in between patients and their wellbeing process.
The three groups of the healthcare industry – physicians, patients and health system administrators – can benefit from technology and the implementation of new IT systems through delivery of remote care services.
- Greater clarity for physicians: Quinn says a clinical team makes a decision about a remote chronic patient based on only few of the most significant data points. Patients and clinicians can be provided more meaningful use through the implementation of IT systems and through effective use of biometric devices.
- Greater understanding for patients: Biometric devices can only indicate the changes in a patient. But it cannot really point out why. The use of technology to maintain regular communication between clinicians and patients helps better both in administering better care.
- Better ROI and population management for managers: Managers often become wary to invest in technology as it incurs cost. But by helping clinicians make use of new data and technology, the management team can actually focus on delivering better care to patients. The tangible workflow enhancements, measured in part by improved outcomes for a larger range of patients, the ROI becomes easier to realize.
In the end, there are no silver bullets, says Quinn. But using technology to fill gaps in remote care “can help providers make an immediate impact on the lives of their patients.”
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