In a recent study conducted by Dutch scientists, electronic communication between doctors and patients has turned out to yield more positive health effects. The various mediums of electronic communication reviewed in the study included email, messages, patient-facing EHR etc. Scientists concluded that using effective communication between patient and doctor significantly affects care outcomes, health behavior, and patient satisfaction. In the paper, recently published in the Journal of Medical Internet Research, researchers looked particularly at studies focused on chronically ill patients.
Authors Catharina Carolina de Jong, Wynand JG Ros, and Guus Schrijvers wrote, “Asynchronous communication is used by patients and it helps to increase the effects on health behavior and health outcomes, at least for some. Patients seem to be interested in using email and understand how to use it. They use email for questions about biomedical concerns, medication, and test results, as well as to inform the providers about non-urgent health issues. They tend to prefer email to telephone for this communication.” [@HealthITplus] Continue reading